My Taxi Ryde – Privacy & Data Control Policy

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At My Taxi Ryde, LLC, your privacy and personal information are important to us. We are committed to protecting customer data and maintaining transparency regarding how information is collected, used, stored, and protected.

We may collect:

• Name
• Phone number
• Email address
• Pickup and drop-off information
• Payment-related information
• Communication preferences

Information may be collected through our website, booking forms, mobile communications, customer service interactions, or third-party reservation platforms.

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Your information is used only to:

• Ride confirmations
• Dispatch updates
• Driver arrival notifications
• Appointment reminders
• Customer support responses
• Payment notifications
• Billing updates
• Service alerts
• Transportation service communications

• The messaging program consists of general conversational messaging to answer questions and provide support to customers.
• You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at mytaxiryde2024@gmail.com.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

By opting into SMS messaging, you consent to receive recurring messages related to ride updates, reminders, and customer support.

• Message frequency may vary
• Message and data rates may apply
• Reply STOP, CANCEL, UNSUBSCRIBE, or QUIT to opt out
• Reply HELP for assistance

My Taxi Ryde, LLC uses reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, misuse, disclosure, or alteration.

We do not sell, rent, trade, or share customer personal information, mobile numbers, or SMS consent data with third parties or affiliates for marketing purposes.

Customer information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce company policies.

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your information
• Opt out of marketing communications

My Taxi Ryde, LLC reserves the right to update or modify this Privacy & Data Control Policy at any time to remain compliant with applicable laws, regulations, and industry standards.

Do you Agree to receive text messages from My Taxi Ryde, LLC sent from 1-866-469-7933. Message frequency varies and may include ride confirmations, dispatch updates, driver arrival notifications, appointment reminders, customer support responses, payment notifications, billing updates, service alerts, transportation service communications, and service-related alerts. Message and data rates may apply. Reply STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at: 1-866-469-7933

☐ Yes, I agree to receive text messages from My Taxi Ryde, LLC sent from 1-866-469-7933.
☐ No, I do not want to receive any text messages from My Taxi Ryde, LLC

See our Privacy Policy for details on how we handle your information.

For questions regarding privacy or data control, contact:

My Taxi Ryde, LLC
Phone: 1-866-469-7933
Email: MyTaxiRyde2024@gmail.com