My Taxi Ryde- SMS Terms & Conditions / Privacy Policy

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My Taxi Ryde, LLC

Effective Date: May 29, 2026

ABOUT OUR SMS PROGRAM

My Taxi Ryde, LLC provides conversational, informational, customer support, dispatch, payment receipt, and transportation service-related SMS communications to customers who voluntarily opt in to receive text messages.

MESSAGES MAY INCLUDE:

• Ride confirmations
• Dispatch updates
• Driver arrival notifications
• Appointment reminders
• Customer support responses
• Payment notifications
• Billing updates
• Service alerts
• Transportation service communications

Message frequency varies based on customer interaction and transportation service activity.

DATA SHARING:

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

MESSAGING TERMS AND CONDITIONS:

• The messaging program consists of general conversational messaging to answer questions and provide support to customers.
• You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at mytaxiryde2024@gmail.com.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

OPT-IN METHODS:

Customers may opt in to receive SMS messages from My Taxi Ryde, LLC through one or more of the following methods:

• Website contact forms
• SMS/Text Message Consent form

All opt-in methods require customer consent prior to receiving SMS communications.

INFORMATION WE COLLECT:

We may collect the following information when you interact with My Taxi Ryde, LLC services:

• Name
• Mobile phone number
• Email address
• Mailing address
• Pickup and drop-off information
• Service-related communication details
• Payment and billing information necessary to  process transportation service transactions
• Transaction history and ride-related service records

Payment information is collected and processed securely through authorized payment providers and is used solely for billing, payment processing, fraud prevention, customer support, and transportation service operations.

This information is collected only for legitimate business, transportation service, communication, and payment processing purposes.

HOW WE USE YOUR INFORMATION:

Customer information is used solely for:

• Ride confirmations
• Dispatch updates
• Driver arrival notifications
• Appointment reminders
• Customer support responses
• Payment notifications
• Billing updates
• Service alerts
• Transportation service communications

DATA SHARING & PRIVACY ASSURANCE:

Customer data is not shared with third parties or affiliates for promotional or marketing purposes.

My Taxi Ryde, LLC does not sell, rent, share, distribute, transfer, or disclose customer mobile phone numbers, SMS consent records, or mobile opt-in information to third parties or affiliates for marketing or promotional purposes.

Mobile opt-in data and SMS consent information are strictly protected and excluded from any external data-sharing practices.

DATA SECURITY:

My Taxi Ryde, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect customer information against unauthorized access, disclosure, misuse, alteration, or destruction.

MESSAGE & DATA RATES:

Message and data rates may apply depending on your wireless carrier plan and agreement.

Carrier participation may vary. Carriers are not liable for delayed or undelivered messages.

MESSAGE FREQUENCY:

Message frequency may vary depending on your interaction with our transportation services and support requests.

HELP INSTRUCTIONS:

Customers may reply HELP at any time for assistance. If you have any questions regarding privacy, please read our privacy policy.

Additional support is available at:

My Taxi Ryde, LLC
Phone: 1-866-469-7933
Email: MyTaxiRyde2024@gmail.com
Website: MyTaxiRyde.com

POLICY UPDATES:

My Taxi Ryde, LLC reserves the right to update or modify this Privacy Policy and SMS Terms & Conditions at any time to remain compliant with applicable laws, carrier requirements, and industry regulations.

PRIVACY POLICY LINK:

Our Privacy Policy and Messaging Terms & Conditions are available at:

https://mytaxiryde.com/privacy-policy

BY OPTING INTO SMS COMMUNICATIONS:

By opting into SMS communications from My Taxi Ryde, LLC, you consent to receive text messages related to ride confirmations, dispatch updates, appointment reminders, customer support notifications, payment confirmation and service-related alerts.

SMS OPT-IN DISCLOSURE:

Do you Agree to receive text messages from My Taxi Ryde, LLC sent from

1-866-469-7933. Message frequency varies and may include ride confirmations, dispatch updates, appointment reminders, customer support notifications, payment confirmation, and service-related alerts. Message and data rates may apply. Reply STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at: 1-866-469-7933

☐ Yes, I agree to receive text messages from My Taxi Ryde, LLC sent from 1-866-469-7933.
☐ No, I do not want to receive any text messages from My Taxi Ryde, LLC

See our Privacy Policy for details on how we handle your information.

OPT-OUT INSTRUCTIONS:

You may opt out of SMS communications at any time by replying STOP, CANCEL, UNSUBSCRIBE, or QUIT to any message received from My Taxi Ryde, LLC. After opting out, you will receive a final confirmation message and no additional SMS messages will be sent unless you opt back in.